Do You Ever Say...
- "We don't have the budget, time, or resources to hire an employee to do this for us, but we need to get it done"
- "I wish someone would just come in and take care of this issue for us OR show my staff how to best do this?
Well, that is what we are here for.
Your Project Partner Helping You with:
- Leadership & Staff Training
- PADR Process Transformation: Your Roadmap to Cost Optimization & Enhanced Clinical Relationships
- Strategic Directness: The Healthcare Professional's Guide to Efficient Communication
- Time-Smart Evaluations: Performance Reviews That Save Time While Building Stronger Teams
- Precepting Mastery: Integrating Students & Residents While Maintaining Workflow
- Temporary & Contract Staffing
- Prior Authorization Drug Reviews (PADRs)
- Prescription Order Verification
- Long-term Care Chart Reviews
- Systems & Processes Development
- Project Consulting
- Patient Safety Projects
- Cost Savings Projects
- Area Improvement Projects
- Medical Writing
- SOPs
- Articles/Blog
- Presentations
- Workbooks/Manuals
- Documentation
See How Our Pharmacy Expertise Has Transform Healthcare Challenges into Solutions
Meet Annie, the Part-Time Infectious Disease Pharm.D.
- Annie, a skilled yet overburdened Infectious Disease Pharmacist, was responsible for handling the ID/HIV Prior Authorization Drug Reviews (PADRs) while maintaining her ID patient visits. However, her responses were minimal—just a simple "approved" or "not approved." This left prescribers frustrated and uninformed about her reasoning when "not approved" was the response. Tensions grew as clinicians felt dismissed rather than supported. When Annie’s supervisor questioned her approach, she admitted that no one had ever trained her on best practices for reviewing these requests. Recognizing the gap, our pharmacist—known for expertise in PADRs—stepped in to teach a clear, systematic approach to these reviews. The impact was immediate: improved prescriber relationships, significant cost savings, and, most importantly, enhanced patient safety as a top priority.
Meet Brittany, the Overloaded VA Medical Center Pharmacy Supervisor
- Brittany, a dedicated Pharmacy Supervisor at the VA Medical Center, faced an overwhelming task—conducting year-end performance evaluations for all 19 of her Clinical Pharmacists while also setting new goals for the year ahead. She knew their daily responsibilities but couldn’t possibly recall each individual’s accomplishments over the past year. To make the process smoother, she emailed a simple self-assessment request to her team, hoping it would provide useful insights. However, only one pharmacist completed it. Just as Brittany was about to resign herself to a frustrating evaluation process, we came in with a solution—offering to lead a quick workshop to teach colleagues an easy, systematic way to complete self-assessments. The result? A more efficient process for Brittany and her team, fostering collaboration and making performance evaluations a productive, stress-free experience for everyone. Plus, it allowed Brittany to provide detailed insights and highlight her team's contributions to leadership, resulting in department bonuses and additional FTEs. For the staff, the process led to monetary awards, greater autonomy, and increased job satisfaction—a win-win for the entire department.
Meet Dr. Andrew, the Skeptical Attending Nephrologist
- Dr. Andrew, a veteran Attending Nephrologist with nearly 30 years at the VA Medical Center, was skeptical about working alongside a Clinical Pharmacist. He feared interference with his prescribing autonomy rather than true collaboration. He worried a pharmacist would try to dictate his prescribing decisions rather than collaborate. However, he soon realized the pharmacist’s true mission—prioritizing patient safety, optimizing treatment plans, and offering practical solutions. Recognizing that patients often experienced clinical changes between their physician appointments, our pharmacist proposed designing and implementing a specialized pharmacist-run clinic for Anemia Management. Within weeks, Dr. Andrew noticed remarkable improvements: patients arrived at appointments with complete, up-to-date lab work, medication adjustments had been proactively recommended and implemented, and most importantly, hospitalizations related to anemia complications had decreased significantly. "What I thought would be interference turned out to be invaluable support. Together we're preventing complications rather than reacting to them." Dr. Andrew later stated. The Anemia Management Clinic became a model for other clinical pharmacy services at the facility, demonstrating how pharmacist-led initiatives enhance the physician-patient relationship while improving clinical outcomes and operational efficiency. Years later, the program continues to thrive, with Dr. Andrew now its strongest advocate.